Your Data, Your Agency Transparency is a core pillar of our ISO 42001 alignment. We want you to be fully informed about how your data is handled:
Zero-Training Commitment: NLI does not use your coaching conversations to train our underlying AI models. Your proprietary insights remain yours.
Pseudonymization: Your data is minimized and pseudonymized via a Unique Identifier Number (UIN). This "surgically" separates your conversation history from your personally identifiable information (PII).
Regional Residency: Depending on your organization’s contract, your data is stored in dedicated local databases (US, EU, or APAC) to comply with regional privacy laws like GDPR.
Human Oversight of Safety: While your chats are private, we maintain guardrails for high-stakes situations. For example, NILES is trained to recognize self-harm indicators and will advise you to contact specialized human resources immediately.
Managing Your History You have direct agency over your data. You can manage your conversation history view in the UI or submit a formal request for a permanent backend data purge via [email protected].